Terms and Conditions

Membership payments are charged weekly and cover your classes for a rolling 7-day period based on your membership billing cycle.

For 2 Classes Per Week memberships, this includes up to 2 classes during each 7-day billing period. For Unlimited memberships, this includes an unlimited number of classes during each 7-day billing period.

Please note: Your membership week is not based on a Monday to Sunday calendar week. Instead, it runs on your individual 7-day billing cycle, beginning on the day your weekly membership payment is processed.

Mat class memberships are valid for Mat classes only. This includes Barre, Pilates, Stretch and Recover & Yoga.

Reformer class memberships are valid for Reformer classes only.

Powerhouse memberships allow you to access Mat and Reformer classes.

BN Collective memberships provide unlimited access to eligible classes across both Barre Nation studio locations.

Memberships are not valid for private classes.

This membership cannot be cancelled within the first 3 months of signing up. After the initial 3-month term, you may cancel your membership by providing 4 weeks' written notice to hello@barrenation.com.au. Membership payments must continue throughout the 4-week notice period.

Memberships may be placed on hold once every 3 months by providing a minimum of 7 days' notice. Any additional membership pause requested within the same 3-month period will incur a $10 per week hold fee.

Membership payments continue for 52 weeks and will automatically renew on an ongoing basis unless cancelled in accordance with these terms.

Refer to our full T&Cs below:

1. INTRODUCTION

Barre Nation is operated by Barre Nation Pty Ltd (ABN 48 666 393 942) at 3 Station Street, Blaxland NSW 2774 and Shop 3, 3-7 Honour Ave Lawson NSW 2783.

These Terms and Conditions must be read, understood and accepted prior to participating in any Barre Nation activity. If you are under 18 years of age, you are referred to as a Minor and must have a parent or guardian over the age of 18 sign on your behalf and provide contact details.

Barre Nation reserves the right to change conditions of membership, hours of operation, services offered and all fees and charges at any time, at its sole discretion, with reasonable notice. Any such changes will be communicated via email, website notice, published memo or mail to your last known address.

Barre Nation reserves the right to refuse entry to, or remove any person from, either studio at its discretion.

2. DEFINITIONS

Barre Nation, also referred to as we, us or our, means Barre Nation Pty Ltd (ABN 48 666 393 942) at 3 Station Street, Blaxland NSW 2774 and shop 3, 3-7 Honour Ave Lawson NSW 2783.

Member, also referred to as you, means the individual named on the membership and includes the parent or guardian where the member is under 18 years of age.

Agreement means this agreement between Barre Nation and the Member.

3. MEMBERSHIP & PAYMENT TERMS

Clients must inform Barre Nation of any changes to their contact details, bank account details, credit card details, or any other information relevant to their membership. Clients are responsible for ensuring their nominated payment method remains valid and has sufficient funds available for scheduled payments.

Payments are processed weekly, beginning from the day your membership is created. Your payment covers your allocated classes for the following 7 days from that payment date.

Unlimited, 2 Classes Per Week and 1 Class Per Week memberships are direct debit memberships with a minimum commitment period of 13 weeks.

For 6-month and 12-month memberships, the full membership term must be completed.

After the minimum commitment period or membership term has been fulfilled, memberships will continue to renew and be debited on an ongoing basis until cancelled in accordance with these Terms and Conditions.

Memberships may be cancelled after the minimum commitment period by providing 4 weeks' written notice via email to hello@barrenation.com.au.

If a membership payment fails, your membership may be suspended until the outstanding payment has been successfully processed. Clients must contact Barre Nation to arrange payment and reactivate their membership. Access to classes may be restricted until any outstanding balance has been resolved.

4. MEMBERSHIP CHANGES

You are welcome to change to a different membership option at any time, provided you are upgrading to a higher-value membership.

If you wish to change to a lower-value membership (downgrade), you may do so after completing your initial 13-week commitment by providing 4 weeks' written notice to hello@barrenation.com.au.

If membership pricing is reduced, you must also have fulfilled your 13-week commitment before changing to the lower-priced membership.

Simply email hello@barrenation.com.au to request any membership changes.

5. SUSPEND YOUR MEMBERSHIP

You are welcome to pause your membership at any time for a minimum of seven (7) days.

One membership pause is included at no charge once every three (3) months.

Any additional membership pauses within the same three (3) month period will incur a non-refundable fee of $10 per week for the duration of the suspension.

To request a membership pause, please email us at least seven (7) days prior to your next scheduled direct debit payment.

Please note that suspending your membership extends your membership term by the length of the suspension.

6. CANCEL MEMBERSHIP

For Unlimited and 2 Classes Per Week memberships, a 13-week minimum term applies.

After the initial minimum term, you may request to cancel your membership by providing at least 4 weeks' written notice via email to hello@barrenation.com.au.

You will receive written confirmation of your cancellation, including the date of your final payment.

For 6-month and 12-month discounted memberships, the full term must be completed prior to cancellation.

If you wish to cancel a 6-month or 12-month membership before the conclusion of the membership term, you will be required to pay 50% of the remaining value of your membership.

Memberships are paid 7 days in advance and refunds will not be provided once payment has been processed.

We understand that exceptional circumstances can arise. Requests for special consideration may be submitted in writing to hello@barrenation.com.au and will be assessed on a case-by-case basis.

7. TWO WEEK INTRO PASS

The Introductory Offer is available once only per client and may be used across both Barre Nation studio locations.

The 14-day validity period commences from the date you attend your first class after purchasing the pass, not from the purchase date.

Introductory Offers cannot be paused, refunded or extended for any reason.

8. CASUAL CLASS PASSES

Single Casual Class Passes are valid for 30 days from the date of purchase.

A pack of 5 or 10 Mat or Reformer Class Passes is valid for 6 months from the date of purchase.

A pack of 20 Mat or Reformer Class Passes is valid for 9 months from the date of purchase.

No refunds, transfers or extensions are permitted.

9. BOOKING POLICY

As class sizes are limited, we strongly recommend you pre-book online via the Barre Nation App (powered by Momence) or website to reserve your place.

Bookings open 14 days in advance.

Thank you for respecting our waitlisted clients and honouring our strict cancellation policy:

• 12-hour cancellation period for classes before 12:00pm

• 4-hour cancellation period for classes from 12:00pm onwards

• 2-hour cancellation period for private and duet sessions

To avoid forfeiting your class or incurring a late cancellation fee, cancellations must be made via the website or app prior to the applicable cancellation window.

Due to small class sizes and extensive waitlists, exceptions cannot be made.

Late cancellation fees are:

• $10 per class for 2 Classes Per Week and Unlimited Membership holders

• $30 per Private Session

• $60 per Duet Session

No-show fees are:

• $10 per class for 2 Classes Per Week and Unlimited Membership holders

• $30 per Private Session

• $60 per Duet Session

Casual Passes and Class Passes will be forfeited if you cancel late or fail to attend.

10. RETURNS & REFUNDS

All purchases and direct debit transactions are non-exchangeable, non-refundable and non-transferable.

Unfortunately, we are unable to refund any unused membership periods, Casual Class Passes, Class Passes or Introductory Offers once activated.

11. GENERAL TERMS

Barre Nation reserves the right to amend class timetables, instructors, class formats, studio locations, operating hours and scheduled events at any time without prior notice.

While we endeavour to provide as much notice as possible, circumstances may arise that require cancellations, substitutions or timetable adjustments at short notice.

12. BELONGINGS AND VALUABLES

Barre Nation cannot accept responsibility for any valuables brought into the studio.

If you have misplaced an item, please email hello@barrenation.com.au and we will do our best to assist in locating it.

13. RETAIL RETURNS POLICY

All retail sales are final.

No refunds or exchanges will be provided unless an item is deemed faulty.

No refunds or exchanges are available for change of mind purchases.

14. LATE ARRIVAL ETIQUETTE

Please arrive early to allow sufficient time for check-in.

Out of respect for other clients, instructors and your safety, entry will not be permitted more than 5 minutes after the scheduled class start time.

If you arrive late, please ensure you are signed in by the instructor following class. Failure to do so may result in a late cancellation or no-show fee being applied.

15. WAITLIST ETIQUETTE

When searching for a class, you will see a "Request Waitlist" button which will add you to the waitlist for that class.

Please note, this option may not be available if more than 10 people have already joined the waitlist.

Your waitlisted classes will appear in your schedule.

By joining a waitlist, you acknowledge that a place in the class may become available and that you may be automatically moved into the class. Members should only join a waitlist if they intend to attend the class should a place become available.

If you no longer wish to attend a waitlisted class, you should remove yourself from the waitlist as soon as possible.

You will automatically be added into the class if a spot becomes available.

The option to accept your place in the class will only be available during the hour prior to the class start time.

Once you are moved from the waitlist into the class schedule, the standard booking, cancellation and no-show policies apply, including any applicable late cancellation fees.

16. CLASS ETIQUETTE

Please ensure you are checked in by the instructor at every class you attend. Failure to check in may result in a late cancellation or no-show fee.

Please leave personal belongings in the designated change room area. Our studios are intended to be peaceful and clutter-free spaces.

Mobile phones may be brought into the studio, provided they remain on silent mode and do not distract you or other clients.

Food is not permitted in the studio.

Please remain for the duration of class. If you need to leave early, advise your instructor prior to class and position yourself near the exit where possible.

For your safety, please inform your instructor before class begins if you have any injuries, medical conditions, physical limitations, are pregnant, or are recently postpartum. This enables instructors to provide suitable modifications where appropriate and support your safe participation.

Please follow any advice provided by your healthcare professional regarding participation in exercise classes.

Socks are required for Reformer classes for hygiene purposes.

Grip socks are encouraged for all classes and are available for purchase.

Towels are required for all heated classes and are available for purchase at the studio.

17. PRIVACY POLICY

We will not share your email address or personal information with any third party except where required by law or to administer services directly related to your membership.

Please refer to our Privacy Policy for full details.